Job Description
Key Responsibilities
Gather, analyze, and document business, functional, and technical requirements
Develop BRDs, FRDs, process flows, user stories, and acceptance criteria
Collaborate with cross-functional teams to ensure requirement clarity and alignment
Support the complete project lifecycle from discovery to delivery
Participate in validation, UAT, and solution testing
Ensure solutions meet business goals and compliance standards
Tools & Technologies
JIRA
Confluence
Figma
Visio / Lucidchart
SQL (Basic)
ServiceNow